cancellation and return

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At Landmine, we strive to provide the best possible service to our customers. We understand that there may be occasions when you need to cancel an order or request a refund. This document outlines our policy regarding cancellations and refunds, as well as the legal implications and compensation procedures in India.

Cancellation Policy:

1. For crowdfunding investments: Once you have committed to investing in a real estate project through our platform, the cancellation of your investment is not allowed after the funding period ends.

2. For other services or products: If you wish to cancel a service or product, please refer to the specific terms and conditions provided at the time of purchase. These terms may vary depending on the nature of the service or product.

Refund Policy:

1. Real Estate Investments: As real estate investments involve long-term commitments and legal obligations, refunds on investments are subject to the terms and conditions specified in the investment agreement or legal documents. Please refer to those documents for detailed information on refund policies.

2. Other services or products: Refunds for services or products will be governed by the terms and conditions applicable to the specific service or product. Please refer to those terms for detailed information on refund policies.

Legal Implications:

1. Compliance with Indian Laws: Landmine operates in accordance with applicable laws and regulations in India. It is important to note that any cancellations or refunds must comply with the relevant legal requirements.

2. Consumer Protection Laws: In India, consumer protection laws provide certain rights and remedies to customers in case of defective products, misleading advertisements, unfair trade practices, etc. Landmine adheres to these laws and ensures that customers are adequately informed about their rights.

Compensation Procedures:

1. Refunds: If a refund is applicable as per the terms and conditions of the specific service or product, we will process the refund within a reasonable time frame. The refund amount will be returned to the original payment method used during the purchase and does not hold any interest to amount paid by the user , any such claims will be voided and considered as a breach of the terms and conditions, which may result in suspension of the account.

2. Compensation for Non-Fulfillment: In case Landmine fails to fulfill its obligations, resulting in loss or damages to the customer, we will assess the situation on a case-by-case basis. Our aim will be to provide appropriate compensation, which may include refunds, alternative services, or any other suitable resolution.

Please note that this policy is subject to change and may be updated from time to time. We encourage you to review the policy periodically to stay informed about any revisions.

If you have any questions or concerns regarding our cancellations and refunds policy, please contact our customer support team using the contact details provided in the "Contact Us" section of our application.

Thank you for choosing Landmine. We value your trust and will do our best to address any concerns you may have.